The pace is completely customizable! You or your relative could access all the questions at once, or receive one question a week, two per week, or even one per month. Whatever works well for you.

Yes, here are five examples of question prompts that can be used:

• What are your earliest memories?
• Have you traveled anywhere interesting?
• Who are the most important people in your life, and why?
• What are your hobbies and interests?
• What are your proudest achievements?

These question prompts are just suggestions, and you can customize them to include any questions you would like!

One transaction on our website equals one subscription. Each subscription is linked to one Story Prompt Program, which is intended for one storyteller. The responses from that storyteller are what will be printed in your book. You can order multiple copies of the book from a single storyteller to share with additional members of your family and friends. 

This means that if you want to give the Story Prompt Program to two people - like one for your mother and one for your father - so that they can each tell their stories (and you will get a separate book for each of them), you will need to make two different purchases on our website.

Yes! If you remember something new, or simply want to add or change a previous answer, all answers can be edited by the respondent by logging into their account any time before the book is finalized for printing.

Yes, you can decide if you’d like to send our pre-selected list of questions, or you can edit individual questions and create your own.

Yes, every time they’re asked a question, they’ll have the option to add photos. We recommend 1-2 photos (the average amount that fits on a single page) per question.

We’d be happy to help! Feel free to give use the chat widget found on our website in the bottom right corner, or visit our Contact Us page to submit your request from our contact form.

Yes! When you subscribe, we’ll ask you when you’d like your recipient to receive their first email, and you’ll be able to add your own gift message.

Our top priority is to keep your personal information safe and secure as you embark on your storytelling journey. As both parents and children ourselves, we recognize how critical it is to ensure our family stories are shared only with those we choose to share them with.

That’s why we use SSL encryption, and we do not give any of our employees access to our customer's personal information or stories. When a customer finishes writing, we generate a PDF of their book and share it with our printer, along with a non-disclosure agreement to ensure confidentiality. We take every measure to ensure the protection of our customers' data.